JOB DESCRIPTION

Restaurant Manager

Responsibilities:

• They must coordinate a variety of activities, whatever the size or type of the outlet.

• Managers are responsible for the business performance of their restaurant, as well as maintaining high standards of food, service, health and safety.
• Restaurant manager must make sure that the restaurants operate efficiently and profitably while maintaining their name and reputation.

Bartender

Responsibilities:

•   Takes drink orders through servers or directly from guests.
•  Prepares mixed drinks, pour wine or beer, serve bottled or soft drinks.
•   May be responsible for ordering and taking inventory.

Hostess

Responsibilities:

•   Greets guests at the door.
• Assigns guests to their tables.
•  Provides menus to guests and cleans them afterward.
•  Make schedule reservations.
• Answers phone calls.

Runner

Responsibilities:

•  Transports food from kitchen to dining room.
•  Helps expedite orders.
•  Communicates with servers. (waiter / waitress)
•  May help when clearing the tables.

Waiters and Waitresses

Responsibilities:

• Check guests identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
• Escort guests to their tables
• Explain how various menu items are prepared, describing ingredients and cooking methods.

Steward 

Responsibilities:

•  Follow through on tasks and commitments to members.
•  Keep members’ information confidential (except in discussions with the chief steward or as required in the grievance process).
• Listen effectively.
• take initiative to learn and understand relevant grievance procedures.